Indoor Air Quality
Ever since our business was founded, we had the aspiration of serving our community on the principles of honesty and quality service. Our reputations are always on the line in everything we do, so we know how important it is that we get the job done right the first time. Plain and simple, we want to be the premier heating and cooling company of Frederick County and surrounding areas.
As members of this community, we want to make sure that everyone in Frederick, MD has a satisfaction guarantee with their HVAC service, and a proper maintenance program. That’s why we love to work directly with homeowners, service managers, and building owners to personally advocate for our quality work.
Call Real Comfort Systems, your trustworthy Frederick County service professional. We’re the whole house approach!
Our Desire for Customer Service Excellence
It all started with our founder and CEO, Carl Harris, who first became interested in heating and air conditioning at the age of sixteen, while he attended vocational-technical classes. Ever since then, Carl had a vision for Real Comfort Systems, a company with the core philosophy of customer service excellence and a discipline for quality work.
Fast forward to today. Real Comfort Systems is responsible for over 400 active service agreements with a customer database of over 2000 people and growing. Our CEO Carl now holds a master’s HVAC License, is a NADCA Certified Duct Cleaning Member, and is qualified to perform energy audits and home performance testing. Our numerous employees have been trained on the backbone of Carl’s immeasurable experience in the industry, and after 35 years, we’re proud to say that each and every customer is delighted with our results.
Your Satisfaction Is Guaranteed
The bottom line is that your HVAC, indoor air quality, home performance, or other needs get met. That’s non-negotiable and we know how important it is to you and your family. Our goal is to leave each customer satisfied, no matter how long it takes or what solution is necessary.
When we say our slogan, "the whole house approach," it means that we don’t leave anything unaddressed. We don’t just fix one system and leave you in the dust on the others. We love working with homeowners, service managers, and building owners precisely because we can cover all the bases and leave no stone unturned.